Know Technology

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May 6, 2008
KNOW TECHNOLOGY, LLC IS PLEASED TO ANNOUNCE THE ADDITION OF DEREK ANDERSON TO THE KTL TEAM
Know Technology, LLC, an independent Information Technologies firm with offices in Camden and Portland, ME, is pleased to announce the addition of Derek Anderson to the company as their Director, Partner Management. He will be responsible for managing partner relationships with existing clients and developing new relationships for the company. Read On

Know Technology, LLC presents: Heroes Happen {here} 2008 Launch Wave. Read On

You have invested in your IT infrastructure and rely on its performance, security and reliability. KTL's managed service offering, KnowManager, ensures you have a qualified team ready to service this critical asset. Using an advanced network asset tracking and performance monitoring solution, we have the real time data to confirm that your network is operating as engineered. KnowManager lets you work smarter by meeting your needs today and helping your business for the years to come.

Our capabilities include:

Network Visualization - Inventory, Performance Statistics, Services Availability
Reporting – Real-Time Alerting, Quarterly Business Review
Response – Trouble Ticketing, KTL Service Desk
Maintain - Back-up Verification, Anti-virus Verification
Manage - Patch Management, Vendor management, Daily Administration
Security – MBSA scanning, External Vulnerability Assessment

KnowManager lets you work smarter by meeting your needs today and helping you grow your business for years to come.

KnowManageris the core of our managed services offerings. KnowManager integrates remote monitoring, security features, real-time alerting, inventory management, web-based reporting, and trouble ticketing, creating a complete customized managed services solution.

Know Manager service levels: Know Technology offers four levels of Managed Services:

Bronze - Monitor
Silver - Maintain
Gold - Manage
Platinum – Complete Network Management

For a complete description of KnowManager service levels click here.