November 14, 2008
Maine Discovery Museum Receives Communications Upgrade with help from Know Technology. Read On

10/21/08
Hosting core applications to save money
Featured Product/Topic: Microsoft Business Productivity Online Suite and SharePoint. Read On

Services/Login
For our valued clients, a page with all the services you may need. Included are Webmail, Urchin, and Postini logins as well as a service request form.

Email FAQs

• How do I check email message headers?
• What are some common SMTP server settings?
• How do I set up my POP account in Entourage?
• How do I log into my webmail account (former Village Soup customers)?
• How do I set up my POP account in Outlook Express?
• How do I set up my POP account in Outlook?
• How do I set up an "Out of Office" message?

FTP FAQs

• What is FTP?
• What are some common FTP commands?
• How do I use Filezilla?

Contact Us
For any questions that aren't answered here, we will get you the information you need to know.

What is FTP?

Uploading Files to Your Web Site

To upload files to your Web site, you need an FTP client. FTP stands for File Transfer Protocol. It lets you connect to a remote computer, such as a hosting server in another state. Using FTP, you can move files from your machine to the remote one and create folders for those files on that computer.

Some popular FTP clients are:

• FileZilla
• putty
• Fetch (Mac)
• Internet Browser
• gFTP (Linux)

If you are using Windows XP, you can create a network connection to your Web site. You might also be able to upload your file using the same software you used to create your Web site. You can use popular programs like Macromedia Dreamweaver and Microsoft FrontPage to upload your Web site.

After downloading and installing one of these clients, you can use it to connect to your hosting account. These are your FTP settings:

FTP User Name
This is the user name for your hosting account.

FTP Password
This your password for your hosting account.

Web Site URL
http://www.example.com

FTP Site URL
ftp://www.example.com

Start Directory
Some FTP clients will ask for a "Home" or "Start" directory.. If the client requires a value, enter a single forward slash followed by your hosting account user name (i.e., /<user name>).